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Small and medium business | Business Central, N...
Suggested Answer

Check Numbers Out of Order - How to Fix?

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Hello! New to the forum and pretty new to Navision. We needed to write checks for customer refunds. The checks were written and mailed, but when I went to input the checks in Navision, I entered them out of order, so the actual check number is different from the "Print Check" check numbers. The error says "Check Printed must be equal to 'No' in Gen. Journal Line . . ." I have NOT posted the jounal entries, but I'm stuck. It won't let me delete the lines, or renumber the checks, or manually change the check numbers. I tried to "Void the exported electronic payment file" but nothing happens. When I click on "renumber checks," it only changes the first check, and still shows the error and I can't click on any other lines. None of us can figure out how to fix this. Any suggestions? Thanks!!

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  • Suggested answer
    YUN ZHU Profile Picture
    95,331 Super User 2025 Season 2 on at

    Hi, If you haven't posted yet, have you tried the following way?

    To cancel printed checks that are not posted

    https://learn.microsoft.com/en-us/dynamics-nav-app/payables-how-work-checks#to-cancel-printed-checks-that-are-not-posted

    Hope this helps.
    Thanks.

    ZHU

  • Suggested answer
    Amit Profile Picture
    2,557 on at

    Hi,

    Refer the below link

    https://learn.microsoft.com/en-us/dynamics-nav-app/payables-how-work-checks#to-cancel-printed-checks-that-are-not-posted

    and also check the "general Ledger Setup" for the same.

    Regards

    Amit Sharma

    www.erpconsultors.com
    Press Yes if Info is useful

  • Suggested answer
    Dallefeld Profile Picture
    211 User Group Leader on at

    1. You need to void all checks

    2. print the checks in the correct order with the correct numbers (print to paper).

    3. If you cannot get in the desired order, change the bank payment type to Manual Check and enter the document numbers manually

    4. Post your journal

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