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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Backdated Packing Slips
Finance | Project Operations, Human Resources, ...
Answered

Backdated Packing Slips

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Posted on by Arnaud Tournier 61
Dear F&O admin, Good Morning,
 

I'm confronted to a peculiar problem regarding Packing Slip dates. 

We receive orders from customers via :
Online Store > Commerce > a batch autoconfirm the retail order into a sales order
Sales responsible create the SO manually.
In case of multiple SO, they are merged, then the goods are separeted between different LOADs and delivered.

Users post a Packing list DAY1, but the PS appears in the system with an anterior date :
Packing list posted the 04/08/2025, date registered in F&O = 01/08/2025
Packing list posted the 09/01/2025, date registered in F&O = 30/12/2024

This cause several problems with invoicing and BI reports. And as I understood from other posts from the community, backdating Packing Slips is not legit (or legal at worse).
There is no consistency with this issue, we found 4 occurences so far and I wasn't able to replicate it.

Do you know what could cause this behaviour ? 
 

Thank you 
Best Regards
Categories:
Dynamics 365 Finance
I have the same question (0)
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,265 Super User 2026 Season 1 on at
    Hi Arnaud,

    In Dynamics 365 Supply Chain Management, it is possible to use a date other than today. This is provided at the time of packing slip posting or other posting actions. The user can change the default provided date. In some processes, an integration takes care of posting packing slips that can indeed use dates throughout the last month and send a summary invoice at the beginning of the new month.
     
    In your scenario, there can be two options. Either the user did change the date on the update form manually to another date, or the user did change the session date of Dynamics 365. The session date is used to default the date when starting posting actions. See also my blog: Session date in Microsoft Dynamics AX - Dynamicspedia
     
    You can ask the users if they are changing the session date. If the session date is the culprit, you can limit access to this feature. I wrote a blog about this as well: Security how-to: Disable change of session date for users - Dynamicspedia
  • Suggested answer
    Syed Haris Shah Profile Picture
    Syed Haris Shah 1,685 Super User 2026 Season 1 on at
    Hi Arnaud,
     
    There might be a possibility that the system is taking the shipping date as the packing slip posting date. Could you please check and confirm if the packing slip posting date is actually coming from the shipping date?
     
    If you find this answer helpful, please consider verifying the answer. 👍
     
    Regards,
    Syed Haris Shah
  • Arnaud Tournier Profile Picture
    Arnaud Tournier 61 on at
    Good morning,
     
     
    Thank you both for your answers.
     
    @ Hi André,
    I'm a D365 beginner and wasn't aware about the session date feature. Very powerful but potentially annoying, I will check internally if I can disable it.
     
    Users claim they didn't make any manual modifications. I was thinking about setting up audits on some fields, but I'm not sure if it's worth it since we've had only 4 occurrences of the issue in the past 9 months.
     
    Very nice blog by the way.
     
     
     
    @ Hi Syed
    I did some test on our UAT, and I can confirm the Packing Slip date is independent from the Shipping Date.
     
     
     
     
     
    Have a nice nice day
     
     
  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,265 Super User 2026 Season 1 on at
    Hi Arnaud,

    Setting up database log will be an overkill for 4 occurrences. You will then need to review them and perform a cleanup. For the case where the date deviated too much, you can also close fiscal periods or block them for specific modules, like sales,
     
    An idea can be to create a Power Automate flow that reports someone by email about packing slip creation with another date than today.
  • Arnaud Tournier Profile Picture
    Arnaud Tournier 61 on at
    Sorry for the delays,
    I must take care of those licences before the 1st of November.
     
     
    A Power Automate flow seems to be my best bet. 
     
     
    Thank you
    Have a nice day

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