Error in Navision 2018 "The data to show this chart does not exist"

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Posted on by joshtechsolutions

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Hi,

When I want to retrieve the Top 10 Customer chart, it shows this error, "The data to show this chart does not exist"

To be sure this company does have Customers data, and there a tons of sales. There's also seems no way for me to configure the data, or maybe I'm not sure where to configure it.

May I know how to do I resolve this?

Thank you!

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Marco Mels on at

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Hello,

What cumulative update are you running. If you can run this scenario in CRONUS company, you may want to raise it to Microsoft support.

Thanks.

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YUN ZHU 95,432 Super User 2025 Season 2 on at

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Hi, you can easily use Business Assistance -> Select Chart -> Top Ten Customers by Sales Value to show Top 10 customers. This is a standard feature.

But if you want to show your own chart, please check your chart setup again.

Hope this will help.

Thanks.

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joshtechsolutions 4,975 on at

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Hi Yun Zhu,

Thank you.

Can you advise if there is a list of Chart set up documentation that I can refer to on how to set up all the Standard Charts in Navision?

Thank you!

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YUN ZHU 95,432 Super User 2025 Season 2 on at

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Hi, although the video below is for NAV2013, I find it easy to understand. Hope to help you.

https://www.youtube.com/watch?v=ElClZh5TTBs

NAV Help: https://navhelp110.fenwickcloud.com.au/main.aspx?lang=en&content=tskCreateGenericCharts.htm

Thanks.

ZHU

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