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Microsoft Dynamics CRM (Archived)

Where to get Crm instance backup in the new Dynamics 365 zone

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Posted on by Microsoft Employee

I all, since today I get the new Dynamics 365 screen in office 365. I see all Crm instances, but don't figure where to get backups of them. Can you please help me

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  • Suggested answer
    Luke Sartain Profile Picture
    Luke Sartain 1,266 on at
    RE: Where to get Crm instance backup in the new Dynamics 365 zone

    If, like me, you're a CRM System Admin but not an Office 365 admin and can't access the instance picker from the Dynamics 365 Admin Centre try the following link:

    port.crm4.dynamics.com/.../InstancePicker.aspx

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Where to get Crm instance backup in the new Dynamics 365 zone

    Hello Frantz,

    You can get the backup of your CRM instances from office 365. Go to the "Admin center" tab and you will get a window like this. Click on "Back up and Restore" and follow the instructions.
    1425.backup.png

    Hope this helps you :) Thank you

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Where to get Crm instance backup in the new Dynamics 365 zone

    Hi Frantz

    You can follow this guide (it is for 2016 but works the same *for now*)

    community.dynamics.com/.../backing-up-crm-database-in-crm-online

  • Suggested answer
    Wayne Walton Profile Picture
    Wayne Walton 13,726 on at
    RE: Where to get Crm instance backup in the new Dynamics 365 zone

    If you go to the Office 365 admin center, the CRM admin center is now the Dynamics 365 admin center.  You can get them there.  I don't know if this is the "official" location for them now, but they're still there like they used to be.  The admin center has just been renamed.

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