Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Subject in the Customer Voice Survey Response

(0) ShareShare
ReportReport
Posted on by

How does the Subject in the Customer Voice Survey Response entity get populated? It is a mandatory field so I assume there is a place in the Customer Voice Survey to populate this but I can't locate it.

pastedimage1633693820140v1.png

  • Suggested answer
    RE: Subject in the Customer Voice Survey Response

    Hi,

    thanks for the clarification.

    The subject of the email doesn't populate the subject field in the Customer Voice Survey Response entity at present.

    Chiara

  • RE: Subject in the Customer Voice Survey Response

    Thanks Kenneth. I've previously seen that reference guide but I am looking to understand how I enter it in the UI in order to see it filter through.

    I've set a simple survey up in Customer Voice, and emailed it to myself. I have responded but the subject is not completed in the Customer Voice Survey Response entity. As its a mandatory field, I assume I've missed setting something up. I've look in Customer Voice but I cannot see what I have missed.

    The email I sent had the mandatory subject populated of "Test Email"

    Perhaps you can advise me of the step I am missing.

    Many Thanks

  • RE: Subject in the Customer Voice Survey Response

    Hi,

    It is populated from msfp_surveyinvite entity and there is tracked survey invitations send to a person.

    Here are properties and details related to this entity:

    msfp_surveyinvite Entity Reference | Microsoft Docs

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,979 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,848 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans