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Business Central 365 Sandbox Environment down?

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Posted on by iSteve 20

Hi,

our Business Central Sandbox environments with BC version 22.0.54157.54644 are not accessible. Do you also have this problem?

pastedimage1681974882287v1.png

  • iSteve Profile Picture
    iSteve 20 on at
    RE: Business Central 365 Sandbox Environment down?

    We think the problem is with the current BC version 22.0.54157.54644. Microsoft has just withdrawn it.

    pastedimage1681993657077v1.png

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Business Central 365 Sandbox Environment down?

    Seems that its corrupted, you can connect with Microsoft support in this case.

    Thanks.

  • iSteve Profile Picture
    iSteve 20 on at
    RE: Business Central 365 Sandbox Environment down?

    In addition, we just tried to install the base update. Unfortunately, this could not be installed.

    pastedimage1681982464296v1.png

  • iSteve Profile Picture
    iSteve 20 on at
    RE: Business Central 365 Sandbox Environment down?

    Hi,

    we have already done, no success.

  • iSteve Profile Picture
    iSteve 20 on at
    RE: Business Central 365 Sandbox Environment down?

    According to AdminCenter the environments are active but cannot be selected in the web client (not visible). A direct connection via the URL leads to an error. 

  • Suggested answer
    Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: Business Central 365 Sandbox Environment down?

    Interestingly, I was able to access the same sandbox environment version that you were having trouble with, anyways you can try what mr adeel says

  • aqeel2020uae Profile Picture
    aqeel2020uae 62 on at
    RE: Business Central 365 Sandbox Environment down?

    Create new sandbox Env and copy from PROD. From Admin panel.

  • iSteve Profile Picture
    iSteve 20 on at
    RE: Business Central 365 Sandbox Environment down?

    BTW: With version 21.5.53619.53813 the problem does not exist.

    Location: Germany

  • iSteve Profile Picture
    iSteve 20 on at
    RE: Business Central 365 Sandbox Environment down?

    Hi,

    Restart, restore, log in again, all without success.

  • Suggested answer
    Govinda Kumar Profile Picture
    Govinda Kumar 2,203 Super User 2024 Season 1 on at
    RE: Business Central 365 Sandbox Environment down?

    Hi Steve,

    My sandbox environment is working perfectly fine like everyone else's. However, I had a similar issue a few days ago. So, I suggest you try signing out of your account and signing in again. Hopefully, this will resolve the issue for you.

    Regards

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