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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Architecture overview ...

Customer experience | Sales, Customer Insights,...

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Architecture overview of Copilot in Dynamics (Sales)

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Posted on by RK-07050609-0

Hello Forum,

there is a quite good architecture guide for Copilot for Sales availible - see this link:
https://learn.microsoft.com/de-de/microsoft-sales-copilot/architecture

Is there something equally for the copilot for Dynamics 365 (e.g. Sales, Customer Service, etc.)?
My internet research was unssuccessful. But I would need such a document to anwser the questions of the security officer and data protection officer of the company I'm working for.

I appriciate your support!

Best regards

Rico

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Dengliang Li Microsoft Employee on at

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Hi,

You can refer to the following documentation to learn about Copilot in Dynamics 365.

Copilot for Dynamics 365 | Microsoft Learn

Best Regards,
Dengliang Li

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