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Management Reporter screen with a reduced view

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Posted on by 85
 
Hi! I have a problem with the /Report/ section of the screen on Management reporter, all the options are hidden and it prevents me to configure the rows and colum that I need to generate an specific report.
 
I appreciate any help you can give me about this issue.
 
thanks!
 
  • Suggested answer
    George Fung Profile Picture
    George Fung 4 on at
    Management Reporter screen with a reduced view
    Mine issue got resolved by deleting the 2.0 folder under C:\users\[username]\Appdata\Local\Apps
     

     
    Let Edge browser download Management Reporter from the server again. These are temporary files, so it is safe to delete. Having said that, I make a backup of this folder somewhere, and luckily, I don't need to restore them. Hope this help.  
  • George Fung Profile Picture
    George Fung 4 on at
    Management Reporter screen with a reduced view
    Same issue here. 

    We are unable to select company, detail level, post or unposted option. 
     
    Tried all the troubleshooting methods described by Kevin, nil work. 

    I doubt there is any new release this month related to MR and introduced this issue. 
  • Suggested answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Management Reporter screen with a reduced view
    Hi,
    We're sorry for this happening, but here are a few ways you can troubleshoot it:
    • Clear cache and temporary files: Sometimes, clearing the cache and temporary files can resolve display issues. You can try clearing your browser cache or the Management Reporter server cache.
    • Resize your browser window: If the /Report/ section seems to have a reduced view, try resizing your browser window. Enlarging the window may reveal the hidden options or expand the display of the screen.
    • Restart the management reporter.
    If none of these steps resolve the problem, I would recommend reaching out to your system administrator for further assistance. They may be able to troubleshoot the issue in more detail and provide a solution specific to your environment.
    Best regards,
    Kevin

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