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Field Service forum

Completing Booking deletes existing Booking Journals?

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Posted on by 219

Hi,

We have the following scenario. The technician starts the booking when before completing the booking he adds several time registrations(booking journals) for the work he's performing. Afterwards, he's completing the booking which should generate another booking journal by default. What we've noticed is that completing booking deletes all existing booking journals related to the work order and creates a new one. So we're ending up with only 1 booking journal.

The question is whether this is the default FS app behaviour or it should not act like that? :) 

Thanks!

Regards,

Arsen.

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