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Microsoft Dynamics GP (Archived)

trying to apply an invoice in sales to a payment and error message.

Posted on by Microsoft Employee

when trying to apply a payment to an invoice in the apply sales document window  I get the following message you can't choose this document because it is part of a recovered batch or still in the process of posting.

I have nothing in batch recovery and the batch is no longer in the sy00500 table.  

This was an invoice billing that originated from Project Accounting and flowed to AR.  IT is in an open status.  

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  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: trying to apply an invoice in sales to a payment and error message.

    Please have a look on the below link.

    msgroups.net/.../585815

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: trying to apply an invoice in sales to a payment and error message.

    I have done both of these and no luck.  I have also gotten everyone out of GP and deleted activity, dex locks, and dex rows, as well as ran checklinks on the RM Tables.  Still no luck.  I actually have two of these payments with the same issue and error when trying to apply them to an invoice.  Any other ideas?

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: trying to apply an invoice in sales to a payment and error message.

    If Check Links not resolved your issue, then run reconcile(Tools-->Utilities-->Sales-->Reconcile) for the Outstanding Document Information for this customer and try again.

    Note: First mark only "Report" option from the Reconcile window to check whether the invoice showing on the report. If so, run the same with mark Reconcile to process.

    Hope this helps!!!

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: trying to apply an invoice in sales to a payment and error message.

    Run Check Links for the Sales/Receivables transactions file.

    Hope this helps!!!

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