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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / all of sudden edc crad...
Microsoft Dynamics RMS (Archived)

all of sudden edc cradit card failures msg: Connection Error: A network connection failed. Make sure you have a network (or Internet) connection and then try again.

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Posted on by Kevin Sticelman 120

worked fine yestarday and now it fails on just one register.

i checked all network connections can hit the server can hit internet.

but all credit card tanasactiuons fail ???

ran repair in add/remove programs checked edc setup, this is driving me crazy.

 

any help what to look for ?

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I have the same question (0)
  • Ed Balda Profile Picture
    Ed Balda 105 on at

    Make sure the system date is correct on the problem register. Otherwise TSYS will reject the auth attempt.

  • Phili Profile Picture
    Phili 25 on at

    I have similar problem on one register.  System date looks ok as it comes from the server.

  • Keith.N Profile Picture
    Keith.N on at

    Hi Kevin,

    Are you using this TSYS Credit Gateway URL?

    ssl1.tsysacquiring.net/scripts/gateway.dll?transact

    TSYS is in the process of deactivating the old URLs.

  • Phili Profile Picture
    Phili 25 on at

    Hi Keith

    Not all that familiar with this but

    Credit gateway URL     ssl.pgs.wcom.net/scripts/gateway.dll?Transact

  • Community Member Profile Picture
    Community Member on at

    Hello All,

    Our client is still experiencing the same issue intermittently.  We checked to make sure the computer time and date and is correct and the Credit Gateway URL is set to ssl1.tsysacquiring.net/scripts/gateway.dll?transact.

    We think their anti-virus Avast may be causing a problem.  We have turned this off temporarily to see if it was causing this issue.  Anyone have problems using RMS with Avast Anti-virus?  They are running RMS 2.0.0160 on Win 7 Pro, processing CC through RMS

    Thanks

    Shawn

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