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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Physical updating quan...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Physical updating quantity in the unit EA must be other than zero.

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Posted on by SnehaS

Unable to Invoice a sales order as it's throwing the following error -

"Physical updating quantity in the unit EA must be other than zero.
Over-delivery of line is 100.00 percent, but the allowed over-delivery is only 0.00 percent.
Update has been cancelled."

pastedimage1678203588732v1.png

Any idea, how to fix this?

Note: The product in the error message has the Sales unit and Stock/inventory unit as EA.

I have the same question (0)
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    The default decimal precision for EA unit is 0. If you try to post the quantity as 0.5 or 0.75, the system will consider them as 0. Changing the decimal precision to 2 will work in this case.

    Note: Changing the decimal precision of units in the live system should be done after rigorous testing.

  • SnehaS Profile Picture
    SnehaS on at

    Thanks Shafeeque.

    The decimal precision is already set to 2 in this scenario.

    pastedimage1678294258387v1.png

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