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Finance | Project Operations, Human Resources, ...
Suggested Answer

vendor invoice approval workflow starting from requester

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Posted on by

Vendor Invoice approval workflow assignment only starts from workflow originator or workflow owner.

Most instances the vendor invoices are entered and submitted (posted) by someone in Accounts payable section. When the invoice exceeds the threshold for tolerance, one would expect the workflow to go to the person who raised/or approved the original purchase order or the hierarchy that was referred to in the purchase order.

If the purchase order was approved by a procurement manager. how can the manager of the accounts payable person (who normally report to finance department) be the right person to approve and pass the invoice when it exceeds the tolerance threshold.

I do not think the configurable hierarchy can be used here either.

However, this appears not possibly by design. Is there a reason for this omission and also is there a way to achieve this requirement?

Thanks

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  • Suggested answer
    Rahul Mohta Profile Picture
    21,046 on at

    in AP dept, any one of managers should be able to review and approve discrepancy and not just the reviewers manager

    hence the access to allow approval of discrepancy is key

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi JackNZ,

    Here is a video that illustrates how an adjustment can be realized that might help you solving your issue.

    organicax.com/.../

    It's for AX2012 but the same principles apply for D365FO.

    An alternative to the D365FO workflows is a self-created workflow that you can implement with the help of business events and route through PowerAutomate.

    Best regards,

    Ludwig

  • JacksNZ Profile Picture
    on at

    Thanks -but I find the OCR add-ons always allow this options-strongly suggesting that there is a business need to get someone in the Operations to review and not the finance

  • JacksNZ Profile Picture
    on at

    Thanks Dr Reinhard, I was not wanting to make any modification. Perhaps, we would look at business events and the other options.

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