Main Form Ribbon is slow to load on all forms

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Posted on by Mark_Dowell

Some of my users are experiencing slow loading Ribbons, usually takes 10 - 14 seconds for the ribbon to show, this happens in multiple Organisations (Environments) and happens on uncustomised forms.

I've had users run the diagnostics and everything looks good to me:

The ribbon looks like this until it eventually renders:

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LuHao 40,892 on at

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Hi Mark，

This is a confirmed issue and the its bug item has been created.

Currently, it status is active, so it has not been fixed yet.

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Mark_Dowell 95 on at

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Could you please provide a link to the issue so I can track it?

Many Thanks

Mark

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LuHao 40,892 on at

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Hi Mark,

This is an internal link so I can't provide it to you.

I'll keep an eye on this bug and if it gets fixed, I'll get back to you here.

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Mark_Dowell 95 on at

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For anyone else experiencing this, have your user recreate the issue and check their network traffic via Developer Tools. If you see a request which begins '' and which gets a response of 403 then this is a known issue which introduced last week.

Microsoft are working on a fix but until then there is a work around. You need to assign the read privilege of entity "Post Configuration" to users.

This fixed the issue for my users.

Thanks

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