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35Hello everyone !
If I understood right, the error "email missing required fields" will appear when the contact has one of the dynamic fields empty.
In the body of my email I used only 2 dynamic fields : Title and full name. Title is a custom field.
I'm noticing that those contacts with the title field empy didn't receive the email.
Is this normal to block an email just because one of the dynamic fields is empty?
I don't see this limitation being mentioned in the official documentation.
In my email I have "Dear {{contact.contact_mso_title_mso_titleid.mso_name}} {{contact.fullname}}".
Supposedly one of the contacts - John Malkovitch - has the field "title" empty. Is it normal that this contact should not receive the email because the title field is not filled? I find that a bit strange...
I thought that the email will be sent anyway, even if some values are missing. Could someone please help us with a confirmation/ ideas?
Otherwise...the solution is not to use dynamic fields, which I think will be a shame.
Many thanks for all your help,
A.
So i've read these posts before writing here:
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