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Microsoft Dynamics RMS (Archived)

How to clear items that say they're on order but not?

Posted on by 20

We have several items which are not coming up on a purchase order even though they are not in stock.  When we look at the individual items. they say they are on order.  Yet, we cannot find an open or partially received PO that has the items on it.  So, how do we clear these items so they will come up on a new PO?

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  • Shawn Meade Profile Picture
    Shawn Meade on at
    Re: How to clear items that say they're on order but not?

    You will also see an inaccurate on order amount if you have received more items than you have ordered on a purchase order.  It is best to edit purchase orders correctly before receiving for this reason.

  • Ryan Sakry Profile Picture
    Ryan Sakry 3,425 on at
    Re: How to clear items that say they're on order but not?

    Please make sure you are also looking at Partial Purchase Order and Inventory Transfers In.  These will also add to your On Order counts.

  • TimB Profile Picture
    TimB 1,175 on at
    Re: How to clear items that say they're on order but not?

    The onorder quantity is recalculated every time the item window is opened. Are you sure there are no items on inventory transfer ins/outs and purchase orders?

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