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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Warehouse processing l...
Supply chain | Supply Chain Management, Commerce
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Warehouse processing locks

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Posted on by Max_Kobe

Recently, we have been encountering problems with "locks" not releasing causing waves and order releasing to fail. They only occur in our production environment. My suspicion is that they are related to database load, but I've seen them occur with dtu < 35%. We're running on PU35

I'm looking for suggestions on how to reduce the frequency. 

Occurs during wave processing

Not able to release lock WhsWaveLockManager::lockNameWaveId in due time.

Not able to release lock WhsWaveLockManager::lockNameItemDemandWaveAllocation in due time
Occurs when releasing orders to warehouse
Not able to release lock WhsWaveLockManager::lockNameShipmentWaveLineCreation in due time

 

  • Suggested answer
    Alina Lica Profile Picture
    Alina Lica on at
    RE: Warehouse processing locks

    Hi Max,

    If the issue is still happening, I suggest to open a support ticket, there are some settings that can be configured to avoid these locks.

    Thanks,

    Alina

  • Suggested answer
    AliceBarendregt Profile Picture
    AliceBarendregt 1,470 on at
    RE: Warehouse processing locks

    Hey Max, 

    It might be worth it to have a look at the following blog post in case you are not already using it: https://cloudblogs.microsoft.com/dynamics365/no-audience/2016/07/06/running-the-allocation-step-of-wave-processing-in-parallel/. 

    Thanks, 

    Alice

  • Suggested answer
    Rahul Mohta Profile Picture
    Rahul Mohta 21,026 on at
    RE: Warehouse processing locks

    PU36 is available, would be good to check the hotfix list or quality update on PU35

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