Supply chain | Supply Chain Management, Commerce

Warehouse processing locks

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Posted on by Max_Kobe

Recently, we have been encountering problems with "locks" not releasing causing waves and order releasing to fail. They only occur in our production environment. My suspicion is that they are related to database load, but I've seen them occur with dtu < 35%. We're running on PU35

I'm looking for suggestions on how to reduce the frequency.

Occurs during wave processing

Not able to release lock WhsWaveLockManager::lockNameWaveId in due time.

Not able to release lock WhsWaveLockManager::lockNameItemDemandWaveAllocation in due time

Occurs when releasing orders to warehouse

Not able to release lock WhsWaveLockManager::lockNameShipmentWaveLineCreation in due time

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Alina Lica on at

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RE: Warehouse processing locks

Hi Max,

If the issue is still happening, I suggest to open a support ticket, there are some settings that can be configured to avoid these locks.

Thanks,

Alina
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AliceBarendregt 1,470 on at

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RE: Warehouse processing locks

Hey Max,

It might be worth it to have a look at the following blog post in case you are not already using it: https://cloudblogs.microsoft.com/dynamics365/no-audience/2016/07/06/running-the-allocation-step-of-wave-processing-in-parallel/.

Thanks,

Alice
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Rahul Mohta 21,014 on at

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RE: Warehouse processing locks

PU36 is available, would be good to check the hotfix list or quality update on PU35