Extension Management

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Posted on by Community Member

Hello Experts,

Unable to access the "Extension Management" screen and getting permission error as attached screen shot.

I have added the required permissions of "D365 EXTENSION MGT" User Group and "EXTN. MGT. ADMIN" User Permission set for the user.

Please guide me to solve this issue.

Thank you for your valuable advices and time.

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yohi2020 245 on at

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RE: Extension Management

Hi Ranjith,

Check the page below.

Install and Uninstall Extensions - Business Central | Microsoft Docs

User group: EXTEND. MGT. - ADMIN or Permission Set: EXTEND. MGT. - ADMIN is necessary, according to the document.

Thank you.

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Community Member on at

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RE: Extension Management

Absolutely. I have already added mentioned user group/permission set. Screen shot shared previously. But still having same issue. Earlier it was working and I could to publish extensions. It was surprise for me today we are getting error while accessing Extensions Management screen.

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Teddy Herryanto (Th... 14,253 Super User 2025 Season 2 on at

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RE: Extension Management

I can't see from your screenshots.

Check whether your permission is assigned to a single company or blank company (all companies). You need permission to all companies to publish extensions.

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YUN ZHU 93,880 Super User 2025 Season 2 on at

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RE: Extension Management

Hi, If none of the above methods can solve the problem, please confirm whether you are using Trial Environment and it has expired?

More details: https://yzhums.com/6861/

Hope this also helps.

Thanks.

ZHU

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Community Member on at

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RE: Extension Management

Yes, the permission is assigned to blank company (all companies).

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Marco Mels on at

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RE: Extension Management

Hello,

Could it be that there has been a change in license? General rule is that Global or Internal Admins nor Team Members are able to manage extensions. Delegated Admins and Essential/Premium users WITH Extension Management group assigned to them (preferably without company), are able to manage extensions. It is important to sync users, after license changes have been made in M365, else the changes won't propagate.

Hope it helps.

Thank you.

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Horia Micu on at

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RE: Extension Management

Hello,

Please restart the environment from BC Admin portal and try again.

https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-manage-sessions#restart-environment

If it's still not working, share please user permissions and license in use .

Supply following info from your D365 BC SaaS environment

https://businesscentral.dynamics.com/Tenant_ID ?table=2000000189

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Brad_P 1,549 on at

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RE: Extension Management

Which version of BC are you running? The EXTEND. MGT. - ADMIN permission set was introduced in Business Central 2021 release wave 1 as a replacement for the D365 EXTENSION MGT permission set in earlier versions. Also verify that the permissions are not company specific.

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Community Member on at

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RE: Extension Management

Dear Marco Mels & All Dear Folks,

There had change in the license and it causes the problem. The issue has been solved now when the license is updated and users are synched in BC.

Thank you for all your inputs and valuable time.

Kind Regards,

Ranjith

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