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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Kits Items in online store

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Posted on by 315

Hi - i have added Kit Item to assortment and Navigation Hierarchy but it is not displaying on the online store. anyone who have successfully executed this  ? wanted to confirm if Kits Items can be sold from online store, like it used to be in retail stores. 

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  • Suggested answer
    ToddB Profile Picture
    on at

    Hi Muhamad,

    After checking on this, I found that Kits are not supported in the turn-key Microsoft Ecommerce Solution.

  • Muhammad Ahsan Tufail Profile Picture
    315 on at

    Hi , from my dev environment is was able to execute the use case , the kit item was available on the online store. i am not sure if this is available in preview released to customers or what. 1_2D00_-Add-Kit-Item-to-Cart.PNG please check attached. 

    [View:/cfs-file/__key/communityserver-discussions-components-files/797/POC.rar]

  • ToddB Profile Picture
    on at

    Hi Muhammad,

    You are correct, kit items will work in the original sample store which you are using in the DEV environment.

    However, when developing an Ecommerce solution using the Retail SDK Ecommerce API, kits are not supported.

    Please let me know if you have any questions.

  • MSTGuy Profile Picture
    310 on at

    Hi, MUHAMMAD AHSAN TUFAIL

    Yes, Kits items can be sold from the online store as well as the retail store.

  • Muhammad Ahsan Tufail Profile Picture
    315 on at

    This is very major feature for almost every retail store and online store, when can we expect Microsoft to add this feature to the online store ?

  • Suggested answer
    ToddB Profile Picture
    on at

    Hi Muhammad,

    What I have been able to find out is that there is an open request to add support for an out-of-box experience with Store starter kit.

    However, as known Commerce Scale Unit already supports the Kits purchase experience on the POS and eComm Storefronts being powered by same Commerce Scale Unit - thus retailers should be able to add this capability through the eCommerce Module Extensibility. 

    Please let me know if you have any questions.

    Todd Berger

    Support Escalation Engineer / Microsoft Dynamics 365 Commerce

    North America Customer Services and Support

  • Vickram Profile Picture
    153 on at

    I am facing an issue while adding a Kit item to e-commerce portal and I am getting the below error:

    pastedimage1655242983016v1.png

    Has anyone faced this kind of error before.

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