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Small and medium business | Business Central, N...
Suggested answer

Move tenant to another tenant in different domain

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Posted on by 5

Move tenant to another tenant in different domains.

As the tenant for my country Paraguay was enabled this year, the clients need to migrate their productive environment from the tenant of Peru (xxx.onmicrosoft.com.) to the tenant of Paraguay (xxx.com.py)

We entered a ticket with the regional partner here in my country, however they told us that we must do this work manually. Here is the question of which is the best option to follow

I await your comments
Thanks you!

  • Suggested answer
    Marco Mels Profile Picture
    on at
    RE: Move tenant to another tenant in different domain

    Hello,

    Your Dynamics partner needs to raise a ticket to Microsoft and we will perform the tenant to tenant migration on your behalf. No data will be lost, the tenant to tenant move typically takes around 1 - 2 hours and we will do this during (your) dark hours / non business hours.

    The partner will need to provide Microsoft with a document with the exact details of source and destination tenant, etc. plus a confirmation that you (as the customer) wants us to do this.

    Thank you.

  • Ricardo Nicolas Profile Picture
    5 on at
    RE: Move tenant to another tenant in different domain

    Hi Danielle,

    I understand, but to migrate the historical data from the old tenant to the current tenant, how would you do it?

    Best Regards

    Ricardo

  • Ricardo Nicolas Profile Picture
    5 on at
    RE: Move tenant to another tenant in different domain

    Hi Yunzhu

    Following the documentation, it says that Microsoft support performs the transfer, is this so to claim support again?

    Does Microsoft copy historical data from its old tenant to the new tenant?

    Best Regards

  • Suggested answer
    DAnny3211 Profile Picture
    9,278 Moderator on at
    RE: Move tenant to another tenant in different domain

    hi

    look this

    learn.microsoft.com/.../transfer-custom-domain-to-another-tenant-azure-app.html

    DANiele

  • Suggested answer
    YUN ZHU Profile Picture
    85,670 Super User 2025 Season 1 on at
    RE: Move tenant to another tenant in different domain

    Hi, hope the following helps.

    Move an Environment to another Azure Active Directory organization

    https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-move

    Thanks.

    ZHU

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