web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Marketing form submiss...

Customer experience | Sales, Customer Insights,...

Answered

Marketing form submission - option for a thank‑you message and redirect URL?

(0) Share

Report

Report

Posted on by NGSD

122

Hello partners,

When a user submits a marketing form, is there a way to display a thank‑you message and redirect them to a new landing page?

In Real‑time Journeys, it appears that I can only select one option.

Any insights would be greatly appreciated.

Thank you!

Categories:

Dynamics 365 Customer Insights - Journeys

I have the same question (0)

All responses Img

All responses (3)

Answers Img

Answers (2)

Verified answer

Ronak 52 on at

Like (1)

Report
Copy link

Link copied!

You can add a button and attach the below JavaScript to its onclick event.

When the button is clicked, a thank-you alert message is displayed, and after a 2-second delay, the user is automatically redirected to the target page.

JS code:

function redirectToOutlook() {
showThankYouPopup();
setTimeout(function () {
window.top.location.href = "https://outlook.office.com/mail/";
}, 3000);
}
function showThankYouPopup() {
alert("Thank you! Your submission was successful. Redirecting you to Outlook...");
}

Redirect Button.mp4

Was this reply helpful? Yes No
NGSD 122 on at

Like (0)

Report
Copy link

Link copied!

@Ronak - thanks for your message.

I dont see that user interface when I create/edit a form.

Was this reply helpful? Yes No
Verified answer

Megan V. Walker 1,856 Most Valuable Professional on at

Like (2)

Report
Copy link

Link copied!

@NGSD - i think you are looking for something like this?

Redirect D365 Marketing Forms After Displaying Notification

So you would add your thank you notification message, then have a script either on the same page where you have embedded the form on your website, added directly below the script you took from the form (after publishing), or you can add the script directly below the </style> tag within the HTML of your Realtime Marketing form. Hope this helps!

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 184 Super User 2026 Season 1

#2

#3

CU11031447-0 100

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans