Since my head is starting to hurt and I'm now suspecting there is a really simple solution that I just can't see, I'll just ask you guys:
I'm new to D365 CRM (online) - well, to the entire D365 thing, to be honest - and currently trying to get the "standard" actions to work that I know I'll have to use from my experience with other platforms (SN/ARS mostly).
I've added a Search field onto case that's referencing salesorderdetail, but for some reason salesorderdetail uses salesorderdetailname as the field shown in my Search field - and that appears to be a "dead" field, as in "it's never filled".
The salesorderdetail records are created from a grid on salesorder records, and to do so you don't use a proper form, but you can do it inline within the grid - just pick a Product and done.
How do I get the name of the Product to be copied over to the salesorderdetailname field? I mean I know how to write such a simple JS function, but I can't find a place to stick that function to.
I've also tried to do this through a Business Rule, but that's not helping either since I can't pick the Product (or the Product Name) as the source with which to fill salesorderdetailname.
Any suggestions on how to solve this?
