Drop ship order keeps going to cancelled

(0) Share

Report

Posted on by HarrisSeeds

Good morning,

My company has some drop ship orders (other vendors fulfilling) and we match the PO to the order and send to our payables to send payment to the vendor.

However, recently after the matching is completed...GP is flipping the line items to cancelled and will not invoice.

Anybody have a solution to this error?

Categories:

Microsoft Dynamics GP

I have the same question (0)

All responses (1)

Answers (0)

Suggested answer

agaber on at

Like (0)

Report

RE: Drop ship order keeps going to cancelled

Hello-

Thank you for posting your question on the Forums. This is not a scenario I have seen before, but maybe someone in the community has and will chime in. Are you using any 3rd party customizations with GP that could be coming into play? If so, try disabling those and see if you can recreate the scenario in a TEST company. If it still happens, we would need to get a support case opened up for an engineer to dig deeper into the SQL tables to see what is happening with the data.

Have a great day!

Adam G.

Microsoft Dynamics GP

Was this reply helpful? Yes No