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Service | Customer Service, Contact Center, Fie...
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Service Truck Inventory

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Posted on by 10

Hello, 

I was wondering if there is the ability to track inventory that is in a service truck.  Our service trucks travel with tires of random sizes in the back and we want the ability to track the trucks inventory so we know if he has the right tire on his for a customer call.  I also wanted them to be able to print off an inventory counting sheet to do inventory on items we inventory in general.  Like Service truck 1 has tires, tubes, valve stems, tpms sensors, and other automotive parts on it that can be used when on a service call if the inventory is showing correctly in the system.

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  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    You could probably use the standard Field Service functionality

    Create a Product record for each of the items you want to track - Tires, Tubes etc..

    Create a Warehouse for each of your Service Trucks

    Then create Inventory Adjustments and move the products into those Warehouses. Then you able to see those product inventory count in the Product Inventory table.

    learn.microsoft.com/.../inventory-purchasing-returns-overview

  • Suggested answer
    Mohamed GRAIB Profile Picture
    2,504 Moderator on at

    Hello,

    You can create a virtual Location named "Trucks" for exemple, and then you create a transfer order for these products to this location.

    Finally, you can visualise your inventory in this location and create word documents to print your report.

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