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Microsoft Dynamics AX (Archived)

Insert image to SysemailMessage - but unable to see image in email

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Posted on by

Hi,

I have added default template in Email Templates. I have inserted a image here. 

But image is not showing up in the email.

4760.Capture.PNG

Appreciate your reply.

Thanks,

Suzi

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    303,669 Super User 2026 Season 1 on at

    Hi Suzi,

    The reason is that there is only a html reference to a source of the image. The image itself is not embedded as internal attachement of the email. You would need a customization to get the image embedded or have the image on a public website or internal share which can be retrieved when the body is referring to this picture.

    Where to place the image depends on the fact if you want to send the mails externally ir only internal.

  • Mark Prouty Profile Picture
    1,312 on at

    I've had most success by having images served by an external webserver and using a link in the email to reference the image. Saves pumping the image through your email server, too. Downside is that recipient has to tell Outlook to download images.

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