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We have an issue with selecting certain AP reference numbers. The AP clerk enters the AP Voucher the same as all the other VO (they all have been in a batch with other VO), but when we go to select the reference number in the Payment Selection screen- it says "Item not found".
When I go into the Document Maintenance screen to see if it has been selected, it is marked as selected. The problem is that we are not able to select certain reference numbers and the VO is staying on the aging and we are not able to cut a check to the vendor out of SL. We are not able to select this reference number for anything (I cannot post a manual check to it or apply an adjustment to it).
I have verified the following:
1. In Payment Selection there are not any open batches.
2. In AP Check Update (Post) there is nothing there waiting to be posted.
3. In a Check Register for the vendor the VO has not been assigned a check number (it doesn't show on the check register).
4. In the Unreleased AP Batch report everything is posted (nothing appears on this report).
5. Ran the Document Register for that period to check and ensure that it appeared the same as the other VO (looks the same).
Any suggestions/help would be appreciated!
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