Skip to main content

Notifications

Small and medium business | Business Central, N...
Suggested answer

How to remove Red "orphan" permission when they remain even after User Group was removed.

Posted on by 20

Hi All,

I saw a similar issue affected another user in v19, but did not have the same details as this issue (in v20).

Our customer complained these red perimisions sets can not be deleted. We tried removing the User Groups associated, refreshing the page, and moving to other users. The permission sets cannot be removed. The error says they belong to an existing user group, but you can cleary see this group is gone. Has anyone experienced this and has the steps to remove the permissions?

Thanks in advance

  • Suggested answer
    Gaston_Perez Profile Picture
    Gaston_Perez 20 on at
    RE: How to remove Red "orphan" permission when they remain even after User Group was removed.

    I forgot to thank you for your answer, we are still working on this. I'll update the thread once we find the solution, even if we end up escalating this to Microsoft.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,333 Super User 2024 Season 2 on at
    RE: How to remove Red "orphan" permission when they remain even after User Group was removed.

    Hi, I have encountered such a problem before, and it could be deleted directly without any errors.

    The same is true in the link below.

    https://thatnavguy.com/red-color-in-user-permission-set/

    If it still cannot be deleted, as mentioned by Marco, it is recommended to contact Microsoft.

    Hope this helps as well.

    Thanks.

    ZHU

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: How to remove Red "orphan" permission when they remain even after User Group was removed.

    Hello,

    Interesting, but I did not see this before. If you are in SaaS, feel free to raise it to Microsoft via your partner or CSP. If you are using OnPrem, please ask your partner to take a look at this issue.

    Thank you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,219 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,056 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans