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Finance | Project Operations, Human Resources, ...
Answered

AX2012R3CU11 : Ending block on Online user

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Posted on by 418

I found ending block on Online user. I tried to remove a record on sysclientsession but not help.

Please help to suggestion.

2019_2D00_10_2D00_24_5F00_10_2D00_09_2D00_48.png

2019_2D00_10_2D00_24_5F00_10_2D00_16_2D00_30.png

Just AX Admin see ending block but for the others see online

2019_2D00_10_2D00_24_5F00_14_2D00_37_2D00_33.png

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    304,193 Super User 2026 Season 1 on at

    HI Tanyaboon,

    Are you able to restart the AOS service? That will clear all caching related to online users. Do you know what could have happened? E.g. a process was killed or someone tried to end the session from the online users form?

  • Tanyaboon Profile Picture
    418 on at

    Hi André Arnaud de Calavon.

    Thanks for reply. I can fixed it by clear data usage and delete AUC and KTI files.

    Thank you for suggestion.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    304,193 Super User 2026 Season 1 on at

    If it is related to one user only, you can try do delete the AUC and KTI files, but probably the restart of the AOS would be more effective.

  • Tanyaboon Profile Picture
    418 on at

    It seem like bug.

    Just one user see ending block on user online but the others see online status.

    Thank you very much André Arnaud de Calavon.

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