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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Facebook Messenger and...
Microsoft Dynamics CRM (Archived)

Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

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Posted on by Nishant Rana 55 Microsoft Employee

Hi Experts,

Any 3rd party tool which you could recommend for Facebook Messenger and WhatsApp integration with CRM On-Premise ?

Regards,

Nishant Rana

*This post is locked for comments

  • Samde Profile Picture
    Samde on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    you can use this apps it's Whatsapp Gold, this apps is useful.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    Hi Renato Vieira!

    Please contact us by E-mail crmsolution@korusconsulting.ru for more details.

  • Renato Vieira Profile Picture
    Renato Vieira 30 on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    Hi, could you share more details on how the integration works?

    Thank you!!

  • ShannonMccoy Profile Picture
    ShannonMccoy 5 on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    This is very suitable for me to experience Whatsapp GB APK on TechGara.com

  • Suggested answer
    Nishant Rana Profile Picture
    Nishant Rana 55 Microsoft Employee on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    We used InfoBip to implement WhatsApp solution for our CRM On-Premise.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    Hi Nishant,

    We have solution for integration WhatsApp, Facebook and other messengers with all versions Microsoft Dynamics CRM/365:

    2020_2D00_03_2D00_06_5F00_13_2D00_49_2D00_59.png

    You can contact us by E-mail crmsolution@korusconsulting.ru for discuss the detail.

  • Suggested answer
    Nishant Rana Profile Picture
    Nishant Rana 55 Microsoft Employee on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    We are exploring InfoBip  https://www.infobip.com/  right now.

  • Suggested answer
    Asif365 Profile Picture
    Asif365 1,431 on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    Omnichannel for Customer Service is not supported with Dynamics 365 Customer Engagement (on-premises)


    Please have a look at the same question and suggestions.

    commdev.dynamics-int.com/.../whatsapp-integration-with-d365-for-operations

  • Nishan Profile Picture
    Nishan on at
    RE: Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

    Facebook Messenger integration is now available: docs.microsoft.com/.../configure-facebook-channel

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