web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Facebook Messenger and WhatsApp integration with Dynamics CRM On-Premise

(1) ShareShare
ReportReport
Posted on by 11,325 Microsoft Employee

Hi Experts,

Any 3rd party tool which you could recommend for Facebook Messenger and WhatsApp integration with CRM On-Premise ?

Regards,

Nishant Rana

*This post is locked for comments

I have the same question (0)
  • Nishan Profile Picture
    on at

    Facebook Messenger integration is now available: docs.microsoft.com/.../configure-facebook-channel

  • Suggested answer
    Asif365 Profile Picture
    1,431 on at

    Omnichannel for Customer Service is not supported with Dynamics 365 Customer Engagement (on-premises)


    Please have a look at the same question and suggestions.

    commdev.dynamics-int.com/.../whatsapp-integration-with-d365-for-operations

  • Suggested answer
    Nishant Rana Profile Picture
    11,325 Microsoft Employee on at

    We are exploring InfoBip  https://www.infobip.com/  right now.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Nishant,

    We have solution for integration WhatsApp, Facebook and other messengers with all versions Microsoft Dynamics CRM/365:

    2020_2D00_03_2D00_06_5F00_13_2D00_49_2D00_59.png

    You can contact us by E-mail crmsolution@korusconsulting.ru for discuss the detail.

  • Suggested answer
    Nishant Rana Profile Picture
    11,325 Microsoft Employee on at

    We used InfoBip to implement WhatsApp solution for our CRM On-Premise.

  • ShannonMccoy Profile Picture
    5 on at

    This is very suitable for me to experience Whatsapp GB APK on TechGara.com

  • Renato Vieira Profile Picture
    30 on at

    Hi, could you share more details on how the integration works?

    Thank you!!

  • Community Member Profile Picture
    on at

    Hi Renato Vieira!

    Please contact us by E-mail crmsolution@korusconsulting.ru for more details.

  • Samde Profile Picture
    on at

    you can use this apps it's Whatsapp Gold, this apps is useful.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans