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Unable to add Dynamics 365 F&O users for on premises environment

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Posted on by 25

Hi,

I have a on premises D365 F&O sandbox deployed.

any time I try to import new users from AD. Only a small number of users are visible to me; the most are hidden.

Can someone identify the missed steps or any suggestion?

5153.user.png

  • avinash Profile Picture
    avinash 25 on at
    RE: Unable to add Dynamics 365 F&O users for on premises environment

    Hi Mr.Mandeep,

    Thank you so much!!

    your suggestion has solved our issues.

  • Verified answer
    Mandeep.S Profile Picture
    Mandeep.S 240 on at
    RE: Unable to add Dynamics 365 F&O users for on premises environment

    Hi Avinash,

    1. There might be a sync issue between D365 and Windows AD that is causing a restricted user population.

    2. You can add Active directory users manually (instead of import via AD).

    3. If the users are unable to login after adding and assigning rights then check the active directory federation service managed account and ensure it has Authorization in Windows Authorization Access Group.

  • avinash Profile Picture
    avinash 25 on at
    RE: Unable to add Dynamics 365 F&O users for on premises environment

    Hi Martin,

    Good Day. Thanks for your reply.

    We have more than 500+ active user in AD. when i click the import button to add an new user in dynamics only 10 users are visible.

  • Suggested answer
    Martin Dráb Profile Picture
    Martin Dráb 230,900 Most Valuable Professional on at
    RE: Unable to add Dynamics 365 F&O users for on premises environment

    You need to explicitly select the user to import. Tick the leftmost column of the grid row before pressing the button.

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