Hi,
I want to open mailbox to check mail transaction of CRM account but I am not able to open it.
I don't know whether it is due to trial account.
Can anybody please suggest me? I want to make sure that CRM user have there own mailbox and can perform mail transactions.
I am trying to open using https://outlook.office365.com/
Please suggest me if I am trying to open from wrong url.
Here is SS:
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Hi,
I think when you created your trial, you only choose the crm part. I would recommand you to create a support ticket in the trial admin center. MS will surely guide with a free trial version for outlook connected to crm :)
Hi,
I am using trial account of 30 days. There is no tile of Mail.
When I click on user and try to change setting of Mail in 'Mail Settings' Tab, it says 'This user doesn't have an Exchange Online license.'
Do I need to purchase license?
Can I check without purchasing license even for 30 days?
Please suggest.
Hi,
go under office.com
If you see the Mail tiles, you need to open a support ticket by MS
If not you really don't have a license, then click on the Admin tile then active user. Chosse the desired user and assign it an office 365 license.
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