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Microsoft Dynamics CRM (Archived)

Red circle error with '-2147220911' when adding products to orders

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Running Microsoft Dynamics 365Version 1612 (8.2.2.1659) (DB 8.2.2.1659) online

When attempting to add an existing product to an order, I get an error (red cross) which then when you hover over it, it displays '-2147220911' in a small message window. I can write in products however still. Does anyone have an idea what is causing this?

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- I have the same problem when attempting to add a product to an quote.

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David Jennaway 14,065 on at

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That error corresponds to 'Transaction not started', which indicates some form of system error. I'd first check if you have any synchronous plugins or workflows registered on the salesorderdetail or product; if so, try disabling them to see if they are the cause of the error. If not, I think you'll need to raise a support case with Microsoft

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