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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... LinkedIn Lead gen form...

Customer experience | Sales, Customer Insights,...

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LinkedIn Lead gen forms not all submissions are showing

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Posted on by ElineB

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Hi,

Do anyone have an idea why not all form submissions are showing up in Dynamics after first synchronization. Is there a restriction in time or something?

Regards,

Eline

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Nya 29,064 on at

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Hi Eline,

If you edit your Lead Gen forms while in draft status, you must make changes to account, form, and field settings in your marketing automation or CRM platform to ensure new test leads sync successfully.

Please try to follow the next steps:

Navigate to the LinkedIn Lead Gen menu, and click User profiles.

Click Reset Synchronization to re-sync all accounts, campaigns, forms, and form submissions for your LinkedIn account.

Click the name of your edited form to confirm that Dynamics shows the most recently updated questions or fields.

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