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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Delivery Remainder
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Delivery Remainder

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Posted on by KP-23101103-0 8
Dear All, 
 
I want to ask about Sales Order Lines delivery remainder.
If the sales order type is journal, the delivery remainder is passive. Can it be active?
I have the same question (0)
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 21,393 Most Valuable Professional on at
    Hi,
     
    ORder type journal do not create any inventory transactions.
  • Suggested answer
    Guy Terry Profile Picture
    Guy Terry 29,019 Moderator on at
    Sales orders of type Journal cannot be delivered, so it follows that you cannot adjust the Deliver remainder quantity. You would need to change the order type to Sales order to unlock normal sales order functionality.
  • Suggested answer
    Mallesh Deshapaga Profile Picture
    Mallesh Deshapaga 1,828 Super User 2026 Season 2 on at

    In Dynamics 365 Finance & Operations (D365FO), when the Sales Order Type is set to Journal, the system typically treats it as a non-inventory or informational sales order. This means that:

    • A Journal sales order is not used for shipping products, invoicing, or affecting inventory levels.
    • It's primarily used for planning, simulations, or forecasting purposes.

    Given that Journal sales orders are not tied to actual deliveries, sales delivery reminders (which are used to notify users about pending or overdue deliveries) are not active for this type of sales order.

    Key Points:

    • Sales Order Type: Journal does not trigger delivery-related processes.
    • Sales Delivery Reminder is associated with actual sales orders (e.g., "Sales Order" type) that involve inventory movement and deliveries.

    If you need delivery reminders, they will only be active for sales orders meant for actual shipment, not for journal or forecast orders.

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