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Post Case Evaluation Survey/Form

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Posted on by

Hi,

I want to survey customers about their experiences after a CRM Case has been completed. 

What is the best way to do this, given that I want the survey results attached to each individual Case?

Thanks,

Ollie 

  • RE: Post Case Evaluation Survey/Form

    We are on-prem unfortunately

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Post Case Evaluation Survey/Form

    Hi Ollie,

    Please try the following template with Power Automate.

    Send a survey when a case is resolved in Dynamics 365 | Microsoft Power Automate

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