How to see which emails were failures in a quick campaign?

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Hi,

We usually don't use quick campaigns, but I just sent one out and there was a few failures. Where can I click to see which email addresses were the failed ones?

Thanks!

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Mithilesh Kumar 10,047 on at

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Hi Kimberly,

I am assuming that you have a Marketing List and from within that you generated a Quick Campaign.

Couple of places which can give you the details which you are looking for

1. Go to the Activities View and look for all Emails, you will get all the Emails sent with their Status (sort the Email using Regarding Column and find the Quick Campaign)

2. Search by Advanced Find

Open the Advanced Find and search as shown below

Hope that helps

Thanks

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stuart 2,080 on at

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Hi - we have the same problem. Unfortunately the answer above doesn't show the data for failures :-(

I ended up using some sql - eg

select l.listname,c.fullname,c.emailaddress1,e.activityid

from FilteredList l

inner join FilteredListMember lm

on l.listid=lm.listid

inner join FilteredContact c

on lm.entityid=c.contactid

left join FilteredEmail e

on c.emailaddress1 + ';'=e.torecipients and e.regardingobjectidname='xxxxx'

where l.listname='xxxx' and activityid is null

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Mithilesh Kumar 10,047 on at

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Stuart,

You can specify the Status Reason field as Failed, that will give you your result.

Reference: Using Advanced Find

Hope that helps

Thanks

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stuart 2,080 on at

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Hi - thanks but not sure it does because, for us, the emails were never generated because the contacts in question were inactive.

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Community Member on at

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Had the same, Email activity only created for "Success" ; Contacts with "Send Marketing Materials = Send" got one created the other count for the "No. of Failures" in the Quick Campaign list .

Cheers

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