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Microsoft Dynamics AX (Archived)
Suggested Answer

Placeholder is shown as text in email message sent by workflow

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Posted on by 90

Hi, my problem is that placeholders that are in a workflow message appears as text in my email message, they are not translate or evaluated when the email is sent.

i've done all the configuration according to Microsoft technet. I've also checked that workflow message are correct, and their placeholders are correct since i get the notification correctly in AX notification system, in the notification i see the placeholder evaluation.

I noticed in the email queue that the placeholders are in fact shown as text, so in not a problem in transmission.

Appreciate any help. Thank you very much.

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I have the same question (0)
  • Cristián Cámpora G. Profile Picture
    90 on at

    We are using AX 2012 R2 CU6 btw

  • Suggested answer
    Cristián Cámpora G. Profile Picture
    90 on at

    I answer my self, the user that email is directed to need to have privileges on the data that is been sent.

  • Barath Profile Picture
    5 on at

    Hi, i am getting same issue now. Do you remember what role was mapped to get the place holder messages correctly ?

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello BS Kumar,

    Is it possible that you create a new thread?

    This one is more than 6 years old and most likely related to a different system version compared to the one that you operate.

    Some supporting screenprints and an information about your build number would help.

    Many thanks and best regards,

    Ludwig

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