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Microsoft Dynamics RMS (Archived)

Sync Error with POS and Pro Accounting

Posted on by 40

This is my first post to this forum so in advance please excuse my ignorance....

 I have a friend that has been using MS POS 2.0 for the last 2 years.  They have a retail store and the person that installed the system is no longer available.  They are trying to take there invoicing portion of their accounts to the next level.  These are invoinces that they maintain now (Excel spreadsheets) for customers that ordered products and they ship and then the customer sends payments in.

 Well here is where I come into the picture....  after doing some research I found that the intergration of MS POS and MS Accounting would be the way to go.  That way they can have a central method to store invoices while keeping there inventory in sync.  I know that MS Accounting can do several different things, but at this point I am only trying to accomplish the task of providing an invoince for these accounts.

First question:

  Can you use the POS to create these invoices?  I liked the idea of creating an order and putting it on hold, but I can't find a way to print the invoice (to be used as a packing list) without processing payment?  Is there a work around?

Second question:

 When I try to set up the sync for POS and Accounting intergration on the initial sync I am getting the following error and the sync stops at that point.

"You cannot put a journal entry to Tax Payable.  You must select a tax code and tax agency instead"

 

Sorry for the extended length of my post, but I wanted to try and give you a full picture.

Don 

*This post is locked for comments

  • Jean Holland Profile Picture
    Jean Holland 350 on at
    Re: Re: Sync Error with POS and Pro Accounting

    I am familiar with the error you are receiving.  We specialize in the RMS to Quickbooks accounting integration.  Please contact me at your earliest convenience.  Jean Holland Group, LLC, jean@jeanholland.com

  • StickandRock Profile Picture
    StickandRock 40 on at
    Re: Sync Error with POS and Pro Accounting

    Thank you for the move into the correct forum...

     I am still waiting though.....  Anyone with thoughts would be greatly appreciated

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Sync Error with POS and Pro Accounting

    Hello,
    I see you have not received a response in the Using Microsoft Dynamics Product Forum. I am going to move this post to the RMS product forum and hopefully someone will be able to assist you with your question.

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