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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Due Date Not updating ...
Small and medium business | Business Central, N...
Suggested Answer

Due Date Not updating in Customer Ledger Entry

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Posted on by Abhinav Mehra

Hello Everyone,

Recently i found 1 issue in Business Central, I have posted Sales Invoice & in Posted sales invoice Payment teams & due date showing as calculated but it did not updated in Customer ledger entries.

Please check below screen shot for reference.

Please help for this issue if anything i need to update in setup as far as i know there is nothing required to with setup. It is clearly showing as BUG.

can anyone help me out of this issue.

Posted-Sales-Invoice.png

Posted-Sales-Invoice-1.png

Customer-LEd-Entry.png

Thanks.

Abhinav Mehra

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Katrin Kinau Profile Picture
    Katrin Kinau on at

    Hi,

    In the standard application we are not aware of issues with the Due Date in the Customer Ledger Entries. The page shown in your screenshot is "Overdue Sales Invoice Amount". Is this page coming from an extension?

    Please also check the standard page "Customer Ledger Entry" - is the Due Date filled?

    If the due date is missing on a page from the standard application, I would suggest to create a support ticket for this so my colleagues can investigate further.

    You can create a ticket yourself if you are a CSP / Dynamics 365 Partner or ask your reseller to create a ticket on your behalf.

  • Suggested answer
    Abhinav Mehra Profile Picture
    Abhinav Mehra on at

    Hi Katrin,

    Thank you for answering.

    "Overdue Sales Invoice Amount" is standard activity cue belongs to Business manager Role Center & which direclty showing Customer Ledger Entries page.

    I checked also in Customer ledger Entry table but there also it is not capturing.

    Thank you for your suggestion for registering ticket related to this issue.

    Regards,

    Abhinav Mehra

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