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Microsoft Dynamics CRM (Archived)

Server Side Sync with Hybrid Exchange

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Posted on by Microsoft Employee

Hello,

We are researching setting up server side sync to replace email router. Our Dynamics CRM environment is hosted locally while out exchange is a hybrid environment with mailboxes Online with the account local. On tech net I see instruction for setting up CRM (on premise) to both exchange online and exchange on premise. Which instruction set should I follow in this scenario?

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  • Charbel Khadra Profile Picture
    Charbel Khadra 5 on at
    RE: Server Side Sync with Hybrid Exchange

    Dear Jay,

    How could we communicate I am having an issue with configuring Server side Sync with Hybrid exchange.

    Regards

  • MarkShryock Profile Picture
    MarkShryock 15 on at
    RE: Server Side Sync with Hybrid Exchange

    I am having difficulty downloading the connector.  I get a message that I cant add it to our existing subscription, and it wants me to create a new account with CC info, etc.  Also, the page is calling it the "Dynamics 365 Hybrid Connector (GCC), which I was told is the government specific connector so I cant download it.

  • Reefer Profile Picture
    Reefer 40 on at
    RE: Server Side Sync with Hybrid Exchange

    The documentation has been updated and is available here https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/connect-dynamics-365-on-premises-exchange-online

    I found at least these scripts complete however the other part of the puzzle was to install AD Connect.  It appears to be free and you just download it and it starts syncing your local AD with the Azure AD for O365.

    There is still a bug in the Dynamics App for Outlook in so far as it is relying on IE and wont authenticate correctly but I am sure eventually MS will get it right.

    Hope that works.

  • JohnLangmaid Profile Picture
    JohnLangmaid 10 on at
    RE: Server Side Sync with Hybrid Exchange

    The Microsoft KBs I've seen suggest we need to expose our Internal CRM to public internet. Seems overkill just to get point-to-point SSS and Exchange Online connectivity. Is this correct or just some confusion in the documentation?

  • JohnLangmaid Profile Picture
    JohnLangmaid 10 on at
    RE: Server Side Sync with Hybrid Exchange

    We're also having this issue. The link from Aric does not seem to work now. Anybody have any guidance on this?

  • sermoc Profile Picture
    sermoc 25 on at
    RE: Server Side Sync with Hybrid Exchange

    Hi Jay,

    Do you have the Dynamics 365 Hybrid Connector software?

    I have already seen that we need to fill out some info related to your bank account or credit card to get it, but I wanted first check if it fits to my CRM environment.

  • sermoc Profile Picture
    sermoc 25 on at
    RE: Server Side Sync with Hybrid Exchange

    Hey guys,

    Could you send me the software related to the Dynamics 365 Hybrid Connector or it is strongly linked to the crm organization.
    I would like to test it first in my test environment.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Server Side Sync with Hybrid Exchange

    Hi Monsoor,

    Please send me a personal message.

    Thanks

    Jay

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Server Side Sync with Hybrid Exchange

    Hi Jay,

    I am having the same issue. Can you please guide me.

    Thank you,

    Monsoor

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Server Side Sync with Hybrid Exchange

    If you are still struggling with this issue, let me know I can help you with that.

    Thanks

    Jay

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