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Hello. Can someone please walk me through the process for recording a check that was returned to a customer in the AR module of Dynamics SL? Thank you.
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It is very simple. On the AR menu select application inquiry/reversal. Enter the customer involved and the check number involved (the reference number you entered when posting the payment). Select the NSF option on that screen and click begin processing. That will reverse the payment and put the balance back on any invoices or debit memos that this payment got applied to.
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