The difference between amount of the Invoice and amount of the Voucher

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Posted on by Osman Adanur

Hello, my precious colleagues.

Invoice entered from pending vendor invoice form. However, the amount of posting invoice and amount of voucher transaction were different. This may have caused the difference. Could you comment on the cause of this difference?

Thank you in advance for your help.

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Brandon Wiese 17,788 on at

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Use View distributions to see if you can locate the 18.84. It seems like that there's a debit and credit for 18.84 that canceled each other out of the final voucher. Also check out the Charges, Purchase cost transactions, and Purchase indirect cost for that item, and verify that the Posted sales tax properly reflects the 15.26 and 13.42 amounts.

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Osman Adanur 95 on at

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Unfortunately, I do not understand that :(

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Brandon Wiese 17,788 on at

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That's confusing, alright. I have no idea where the $18.84 went.

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Mahmoud Hakim 17,887 on at

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if this voucher for the attached invoice, I think you need to debug this issue with a developer

because voucher is balanced and different from the invoice, so I suggest creating a new invoice to check system behavior firstly

and reverse this transaction to create again

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Osman Adanur 95 on at

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That's the problem anyway. The voucher transactions were correct when you entered reverse invoice and re-enter invoice. This problem is not constant, sometimes it happens. But we can not determine why. We can not debug because the problem is not constant.

This reverse invoice;

Re-entered invoice.

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Mahmoud Hakim 17,887 on at

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is there any customization related to this point?

this is abnormal behavior?

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Osman Adanur 95 on at

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No customization was done. As you can see, all of the methods are at the sys layer. Is there a different class I need to look at?

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My Cust 15 on at

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Hi. I am encountering same problem. May i know how you solved this issue? Thanks

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