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Microsoft Dynamics AX (Archived)

The difference between amount of the Invoice and amount of the Voucher

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Posted on by 95

Hello, my precious colleagues.

Invoice entered from pending vendor invoice form. However, the amount of posting invoice and amount of voucher transaction  were different. This may have caused the difference. Could you comment on the cause of this difference?

Thank you in advance for your help.

5153.error.png

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I have the same question (0)
  • My Cust Profile Picture
    15 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    Hi. I am encountering same problem. May i know how you solved this issue? Thanks

  • Osman Adanur Profile Picture
    95 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    No customization was done. As you can see, all of the methods are at the sys layer. Is there a different class I need to look at?

    error6.pngerror6.png

  • Mahmoud Hakim Profile Picture
    17,887 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    is there any customization related to this point?

    this is abnormal behavior?

  • Osman Adanur Profile Picture
    95 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    That's the problem anyway. The voucher transactions were correct when you entered reverse invoice and re-enter invoice. This problem is not constant, sometimes it happens. But we can not determine why. We can not debug because the problem is not constant.

    This reverse invoice;

    2100.error4.png

    Re-entered invoice.

    2100.error4.png

  • Suggested answer
    Mahmoud Hakim Profile Picture
    17,887 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    if this voucher for the attached invoice, I think you need to debug this issue with a developer

    because voucher is balanced and different from the invoice, so I suggest creating a new invoice to check system behavior firstly

    and reverse this transaction to create again

  • Brandon Wiese Profile Picture
    17,788 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    That's confusing, alright.  I have no idea where the $18.84 went.

  • Osman Adanur Profile Picture
    95 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    Unfortunately, I do not understand that :(

    7711.error2.png

  • Brandon Wiese Profile Picture
    17,788 on at
    RE: The difference between amount of the Invoice and amount of the Voucher

    Use View distributions to see if you can locate the 18.84.  It seems like that there's a debit and credit for 18.84 that canceled each other out of the final voucher.  Also check out the Charges, Purchase cost transactions, and Purchase indirect cost for that item, and verify that the Posted sales tax properly reflects the 15.26 and 13.42 amounts.

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