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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Emails Syncing to Outl...
Microsoft Dynamics CRM (Archived)

Emails Syncing to Outlook from Sandbox not Production

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Posted on by Community Member

I have downloaded the CRM for Outlook App from my production Dynamics CRM Online 2016 version, and have added the web address from the production version. However, when I test the email synchronisation process they are only syncing from the Sandbox version.

How do I change or delete the path from the Sandbox to Outlook - to Production to Outlook?

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    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman on at

    Hayley,

    Check your Email router / server side sync configured for you Production environment

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