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AOS1 Consume full RAM 99%

Posted on by 102

HI,

 I have 3 AOS servers in user load is balancing equally but AOS1 Server consume 99% RAM.

I have check  in task manager AOS is using most of resources 

I am using DAX 2012 R3 cu 14

pastedimage1628245407323v1.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: AOS1 Consume full RAM 99%

    Hi Ahmed,

    Have you enabled AOS1 again for the users and checked the memory consumption?

  • MAKDAX2012_Ahmed Profile Picture
    MAKDAX2012_Ahmed 102 on at
    RE: AOS1 Consume full RAM 99%

    Hi Andre,

    after restart AOS1 server and I have disable the AOS1 service and all user shifted on AOS2 and AOS Main server so look the below picture without AOS1 service 

    pastedimage1628573228721v1.png 

  • MAKDAX2012_Ahmed Profile Picture
    MAKDAX2012_Ahmed 102 on at
    RE: AOS1 Consume full RAM 99%

    pastedimage1628571636852v2.png

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at
    RE: AOS1 Consume full RAM 99%

    If this AOS has 16GB of memory and AX is not even taking 4GB and no other tasks are showing the consumption of the other 10-12GB, I would suggest to find a moment to restart the server.

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: AOS1 Consume full RAM 99%

    Please share a screenshot of the Performance tab of the task manager, so that we can see the amount of RAM in the system. 

  • MAKDAX2012_Ahmed Profile Picture
    MAKDAX2012_Ahmed 102 on at
    RE: AOS1 Consume full RAM 99%

    please look the Task manager

    pastedimage1628339255689v1.png

  • MAKDAX2012_Ahmed Profile Picture
    MAKDAX2012_Ahmed 102 on at
    RE: AOS1 Consume full RAM 99%

    Thanks Nikolaos you are right let me check so I will sharer the reason

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: AOS1 Consume full RAM 99%

    In all your screenshots the AOS consumes 1-4 GB of RAM. So clearly it's not responsible of 99% consumption if the server really has 16 GB RAM.

    Can you show a screenshot of the actual total amount of RAM on AOS1 server? You can see that information in Task manager. 

  • MAKDAX2012_Ahmed Profile Picture
    MAKDAX2012_Ahmed 102 on at
    RE: AOS1 Consume full RAM 99%

    Hi,

         all my 3 machines of AOS have 16 GB each RAM i mean that AOS1 running on sperate server, AOS2 running on sperate server, MainAOS running on sperate server, each one has 16 GB RAM but only AOS1 service consume  99% RAM.

    please see the two pictures that show RAM consumption with and without AOS1 service running.

    I also check other AOS server that consume 56% RAM out of 16 GM.

    pastedimage1628312700678v2.png

    pastedimage1628312639652v1.png

  • nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: AOS1 Consume full RAM 99%

    Hi,

    AX system requirements (www.microsoft.com/.../details.aspx states 8 GB RAM as minimum and 14 GB recommended for AOS servers. Based on your messages and screenshots it seems that you only have 4 GB RAM on this server. You should increase the memory to meet the system requirements, and perhaps it solves your problem.

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