web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2016 on premise Se...
Microsoft Dynamics CRM (Archived)

CRM 2016 on premise Server-side sync/Exchange - contacts & distribution lists not synced

(0) ShareShare
ReportReport
Posted on by Community Member

Hi, 

There have been a few issues lately with our CRM with distribution lists and contacts that are not synced etc. and all point to the CRM and Outlook sync not working properly.

The process used to be automatically done at night but for some reason has recently had to be done manually by out third party IT engineer.

Info: Dynamics CRM 2016 on premise sync with Outlook exchange (AZURE) 

I'm a superuser with experience in administration of data/users and a good knowledge of customisation but struggle with back end server-side/exchange sync.

If you need more info let me know and grateful for any advice!

Thanks

*This post is locked for comments

I have the same question (0)
  • PranavShroti Profile Picture
    PranavShroti 4,510 on at

    can you share more details of error you are getting, perhaps some screenshots.

    Regards,

    Pranav

  • Community Member Profile Picture
    Community Member on at

    I can't obtain screenshots as of yet but just want to know if anyone else has had this issue before, the distribution lists on outlook have not been updated in 2 weeks so when contacts are being added or removed on CRM it is not the case on Outlook.

    The third party IT engineer is finding doing the sync difficult as CRM isn't really their remit but Outlook/Server is... If this isn't a difficult process syncing CRM 2016 on premise with Outlook online let me know as they may just be getting it wrong that there being an issue.

    Steps or guidance will be helpful.

    Thank you

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans