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Missing Column Data in G/L Register

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Posted on by 5

Hi,

I am attempting to create a custom G/L Register excel layout, but I am struggling with two columns that are not populating in our company's BC account. When I export the data for the G/L Register report in Excel using the "Data Only" option, I see two columns that are blank: GLAcc_Name and SourceName. When I export this same report from the sample Cronus company, these columns have data. What do I need to do to have the data appear in these columns in the G/L Register report for my company? It would be incredibly helpful to be able to see the account names and Source Names (Vendor names) in our G/L Register reports.

Thanks!

Erin

  • E.Spross Profile Picture
    E.Spross 5 on at
    RE: Missing Column Data in G/L Register

    Hi All! 

    I was able to find the solution to my problem: When downloading the G/L Register, you have to make sure "Include Acct Descriptions" is selected first. This will then populate the two columns GLAcc_Name and Source Name in the far right. 

  • E.Spross Profile Picture
    E.Spross 5 on at
    RE: Missing Column Data in G/L Register

    Hello Zhu!

    Thank you for your response. We do have Names in all of the G/L Accounts. As you said above, I don't think it's possible to not have names!

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    RE: Missing Column Data in G/L Register

    Hi, Indeed there are values in the standard database.

    pastedimage1682380229565v1.png

    I checked the standard code of GLAcc_Name, it just displays the Name in the G/L Account, is the Name in your G/L Account also empty? (Although I don't think it's possible....)

    pastedimage1682380794765v4.png

    pastedimage1682380583405v3.png

    Hopefully other experts can give you better advice.

    Thanks

    ZHU

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