Why I can't cancel a line on a draft status purchase requisition

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Posted on by Helen2021

This is a purchase requisition I submitted to workflow but has been rejected, so I have recall it and the status is now "draft", I want to cancel the line to add a new line, but the error says it can't be canceled as it's "approved" status? I'm confused, could anyone help me on this issue? thanks!

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BillurSamdancioglu 21,343 Most Valuable Professional on at

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Can you please put the field line number on the form?

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Helen2021 40 on at

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Hi BillurSamdancioglu, yes, please refer to this screenshot. the line number is 1.

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Danny Bilodeau 4,941 Super User 2026 Season 1 on at

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Hello Helen,

Have you tried deleting the PR line instead of cancelling it? If that does not work, you should log a support ticket with Microsoft. Users have to be able to remove lines from draft PRs.

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Guy Terry 29,013 Moderator on at

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Hi Helen

The error actually means that you cannot cancel it because the status is not Approved.

i.e. only Approved lines can be cancelled.

Just Remove the line instead, and create a new one.

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Helen2021 40 on at

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Thank you Guy, now I understood, have a nice day:)

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