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Supply chain | Supply Chain Management, Commerce
Answered

Why I can't cancel a line on a draft status purchase requisition

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Posted on by 40

This is a purchase requisition I submitted to workflow but has been rejected, so I have recall it and the status is now "draft", I want to cancel the line to add a new line, but the error says it can't be canceled as it's "approved" status? I'm confused, could anyone help me on this issue? thanks!

pastedimage1655388899184v1.png

I have the same question (0)
  • BillurSamdancioglu Profile Picture
    19,703 Most Valuable Professional on at

    Can you please put the field line number on the form?

  • Helen2021 Profile Picture
    40 on at

    Hi BillurSamdancioglu, yes, please refer to this screenshot. the line number is 1.

    pastedimage1655480652062v1.png

  • Suggested answer
    Danny Bilodeau Profile Picture
    4,918 Super User 2025 Season 2 on at

    Hello Helen,

    Have you tried deleting the PR line instead of cancelling it?  If that does not work, you should log a support ticket with Microsoft.  Users have to be able to remove lines from draft PRs.

  • Verified answer
    Guy Terry Profile Picture
    28,924 Moderator on at

    Hi Helen

    The error actually means that you cannot cancel it because the status is not Approved.

    i.e. only Approved lines can be cancelled.

    Just Remove the line instead, and create a new one.

  • Suggested answer
    Helen2021 Profile Picture
    40 on at

    Thank you Guy, now I understood, have a nice day:)

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