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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Enable Customer Contro...
Microsoft Dynamics CRM (Archived)

Enable Customer Control (Default Config and Resource) Security Roles

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Posted on by Junior Consultant

Hie. I am trying to solve the problem of users with custom security roles to access the Dynamics 365 App. On my list of security role privileges, there are no buttons to enable the Custom Control, Custom Control Resource and Custom Control Default Config according to technet.microsoft.com/.../dn531128.aspx This is how its supposed to be like:

SecurityRolesforMobile.JPG

But here is how mine looks like, as in there is actually no buttons for enabling the privileges:

security-2.PNG

Can you help, I would like to enable these so that users with this custom security role can access the CRM for Mobile

Regards.

JC

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  • CAAB Profile Picture
    CAAB on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    yes, I-m playing with that. Giving read access to some  entities, but with no lucky so far.

    Tks for your help

  • Suggested answer
    Lema Salamov Profile Picture
    Lema Salamov 440 on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    Well,a t least you can be sure that this is an permission issue:D

    Check whether this role has permissions to some basic enteties and components like connections, dashboards, notes etc. Hard to tell. You can also try to copy one of the standard security roles and just adjust it for your requirements.

  • CAAB Profile Picture
    CAAB on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    Yes, this error is for a custom role. Once I add an admin role to the user it start to work. *but of course I need it to work with only the new role.  ( I already activate the mobile options in the settings, with the entities needed and their read rights for each one)

  • Lema Salamov Profile Picture
    Lema Salamov 440 on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    Are you trying to enable mobile App for a specific custom security role? Have you tested this on the out-of-the-box roles security roles?

  • CAAB Profile Picture
    CAAB on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    Yes I did...  But same error shows up

    I used to have different errors.. but then I added the rights requried and then it started to show that error.  (Have no idea what-s missing)

  • Suggested answer
    Lema Salamov Profile Picture
    Lema Salamov 440 on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    [View:https://cowia.com/2016/01/11/dynamics-crm-app-error-were-sorry-you-do-not-have-sufficient-permissions-on-the-server-to-load-the-application/]

    Have you tried this?

  • CAAB Profile Picture
    CAAB on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    Tks for your replay...  

    I-m working with an online CRM server, so I dont know where my issue comes from :(

    errorCRMmobil.png

    I-ve already added a lot of rights in the Role settings...  But I-m still facing the same error. (and I though it was for the missing rights on this question)

    Any ideas?

  • Suggested answer
    Lema Salamov Profile Picture
    Lema Salamov 440 on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    If I'm not mistaken - you must do this only if you upgrade solution from 2015 and earlier and have some "custom sec.roles".

    This means that all standard roles will get "read" permissions by default, and if you create new custom roles in version 2016 and above, this role will get "read" permission by default

  • CAAB Profile Picture
    CAAB on at
    RE: Enable Customer Control (Default Config and Resource) Security Roles

    Hi JC,

    Did you were able to fix this issue?

    I'm facing the same bug

    Regards,

    Carlos

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