Hello!
I'm wondering if anyone has had a similar issue to what I'm seeing. Today, we had a very large sale and have in the neighborhood of 1200 or so orders that were placed. We have a handfull of invoices that are printing blank. It doesn't seem to have any pattern. Various workstations, various users, etc.
I was wondering if anyone has come across this. I have tried rolling back the NextFunctionID to be the print step in the order type in SQL, I have tried pulling up the invoice report from the menu and not from the shipper screen (also blank), I've tried everything that I can think of and cannot get any content to print on these invoices - Only the borders and our company logo are printed on the page. Print previews directly from the report screens are also coming up blank.
In the shipper screen everything looks ok. The next function ID that was on the record originally was correct for the step that should run next. I can't find anything different in the soshipheader screen between the blank ones and an invoice that did print. Is there any type of field that retains the invoice format and is also attached to the shipperid where it may be blank instead of with our format selected? What other tables do I need to check?
All orders that were rang through today were the same order type. I cannot find a noticable pattern anywhere.
Any and all suggestions are welcome. Thank you!
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