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Microsoft Dynamics CRM (Archived)

CRM2016 on-premise POP3 error

Posted on by Microsoft Employee

Hi there!

I noticed very BIG and STRANGE error with Server-side sync - pop3 method, in my on-premise installation. It is just not working. Version info: 1612 (8.2.2.112) (bd is same).

Few words about my installation:

I have own mail server in intranet, Kerio Connect (now by GFI). So, in CRM I creating new pop3 e-mail profile, with correct settings, and turning off SSL both for POP3 and SMTP. For my account choosing that newly created e-mail profile and started test. And... very well, no errors, status - "Succeful". And I got test email in my inbox.

But I see in debug log in Kerio MailServer, CRM trying to receive mail. I see commands:

AUTH

AUTH (NTLM)

user (me) logged in

STAT

RETR #### (number of mail)

...and oops! Connection to POP3 server 192.168.1.5 lost: connection closed by remote host. User mrrobot@corpevil.com.
[01/Dec/2017 23:09:51][4384] {pop3s} Session end
That ip - IP of my CRM server. So, CRM cannot receve mail, just closing session.

After few hours CRM sending to me brilliant message, exactly:

TooManyBytesInInputStream Hex: 8004F901 The stream being read from has too many bytes.
And my pop3 profile has been disabled. Don't worry, be happy.
And... what is going on? CRM Dynamics cannot working with pop3??? Where is glory of Best Of Bests Corporation Microsoft?? POP3 as protocol has been described since 1988, and still CRM programmers not have any skills for write NORMAL WORKING CODE?

Dear community members, please help me with advice, how I can to enable tracing (DETAILED debug log) for POP3 processes in CRM? Now E-mail router deprecated, so I can't found any articles in google about this task. I never installed e-mail router, so, described problem not relating to any old pieces or migrations. Why CRM cannot receive an email from pop3 server?
Or may be you know how fix it? Or CRM on-premise working only with GMail? (ha-ha)
Thank you in advice

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